Tiwoly Privacy Policy

Introduction

Welcome to Tiwoly, the digital platform designed for authentic friendships and genuine connections. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected. By using Tiwoly, you agree to the terms of this Privacy Policy.

This policy is compliant with the General Data Protection Regulation (GDPR) of the European Union. It explains your rights under this regulation and how you can exercise them.

Legal entity: Tiwoly Sweden AB

Company ID: 559465-0557

Address: Eskilsholmsgatan, 5.  506 36 Borås, Sweden

Information We Collect

1. Personal Information

When you sign up for Tiwoly, we collect personal information, including:

• Name and surname: To identify you on the platform.
• Email Address: To communicate with you and verify your account.
• Date of Birth: To ensure you meet our age requirements.
• Gender: To personalize your experience.
• Profile Picture: To help others recognise you.
• Location: To suggest events and connections near you.

2. Activity Information

We collect information about your activities on Tiwoly, including:

• Events: Details of events you organise or attend.
• Hobbies and Interests: Information you share about your interests.
• Messages: Content of messages you send and receive on the platform.

3. Usage Information

We gather data on how you interact with the platform, such as:

• Log Data: IP address, browser type, and operating system.
• Device Information: Device type and unique device identifiers.
• Cookies and Similar Technologies: To enhance your user experience and provide personalised content.

How We Use Your Information

1. To Provide and Improve Our Services

We use your information to:

• Create and Manage Your Account: To facilitate your use of the platform.
• Facilitate Event Organisation and Participation: To help you organise and attend events.
• Connect You with Like-Minded Individuals: To enhance your social experience.
• Personalise Your Experience: To tailor content and recommendations based on your interests.

2. To Communicate with You

We may use your information to:

• Send Updates and Newsletters: To keep you informed about new features and events.
• Respond to Inquiries: To provide customer support.
• Notify About Changes: To inform you about updates to our services or policies.

3. For Security and Compliance

We use your information to:

• Detect and Prevent Fraud: To protect our platform and users.
• Comply with Legal Obligations: To adhere to applicable laws and regulations.
• Enforce Our Terms of Service: To maintain a safe and trusted environment.

Sharing Your Information

1. With Other Users

Your profile information, including your name, profile picture, and interests, will be visible to other Tiwoly users. Events you create or attend may also be visible to other users.

2. With Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our platform, such as:

• Hosting and Maintenance Services: To ensure the platform runs smoothly.
• Analytics Providers: To understand how users interact with Tiwoly.
• Marketing and Communication Services: To send newsletters and updates.

3. For Legal Reasons

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with Legal Obligations: To respond to lawful requests and legal processes.
• Protect and Defend Our Rights or Property: To enforce our Terms of Service.
• Prevent or Investigate Wrongdoing: To ensure the safety and integrity of our platform.

Your Rights and Choices

1. Access and Update Your Information

You have the right to access and update your personal information through your account settings. If you need assistance, please contact us at [email protected].

2. Delete Your Account

You can delete your account at any time through your account settings. Upon deletion, your personal information will be removed from our active databases, but may be retained in our archives for legal and compliance purposes.

3. Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. To make such a request, please contact us at [email protected].

4. Withdraw Consent

You have the right to withdraw your consent for data processing at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, update your settings or contact us at [email protected].

5. Opt-Out of Communications

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by updating your preferences in your account settings.

6. Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU.

Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. This includes implementing physical, technical, and administrative security measures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period is determined based on the nature of the information and the purpose for which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform and, if the changes are significant, we will provide a more prominent notice. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: Eskilsholmsgatan, 5.  506 36 Borås, Sweden

Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. If you have any questions about this Privacy Policy or how we handle your personal information, please contact our DPO at:

• Email: [email protected]
• Phone Number: +46 73 532 19 95

Thank you for being a part of the Tiwoly community. Your privacy is important to us, and we are committed to protecting it.